The heart of User Centered Design (UCD) is to listen to users. By "listen" I don't mean just hearing their words but using all the methods of observation to understand what users want from a product. I need to see what users are doing with a product,…
Ethan Marcotte first used the term Responsive Web Design in his article in A List Apart in May of 2010. Marcotte explains that designing for every screen size and device is not practical, there are simply too many devices…
What are microinteractions? Microinteractions are the tiny details of a process that create the flow from beginning to completion. Dan Saffler defines Microinteractions as single moments within a use case. They are discreet touch points that support…
AVG is an anti-virus software. In anticipation of the upcoming Windows 8, they’ve just modernized their UI to look like Windows 8 style UI – what was formerly known as Metro.
It used to look like this:
Now it looks like this:
There is a blog that I love called McMansion Hell – you know those crazy monster houses built in bulk starting in the 1980’s? They are usually found in great clusters and sometimes on very small pieces of property relative to their immense size;…
The phrase “design-driven” seems to be used a lot these days. From design blogs to books on building corporate culture to marketing campaigns, everyone either thinks they are “design-driven” or need to be “design-driven.” I think it’s fantastic that the…
I listen to developers of software and websites all day, they have great ideas and observations but I try to balance what I hear with what I see. Many product managers tell me what their customers want -- they say, “Customers tell me all the time…”…
One project I’ve been working on lately has involved a remote usability testing session that accommodates all the challenging resources: multiple channels (live screen tracking + audio recording + a test guideline + few data input paper forms),…