Does anyone know what could cause this visual corruption on an UltraToolTip?
The border on the arrow seems to be pointing to the wrong location.
It seems to happen rather randomly. I can move off my control and back on, and the arrow part of the tooltip will draw correctly.
Campbell
Hello Campbell,
This isn't a known issue. Does it occur on multiple different environments/machines?
Yes, it's happening consistently on several machines.
I cannot reproduce the behavior with the provided sample. Are you able to reproduce this on other machines? VMs?
Hi Michael,
It turns out we can only reproduce this when running the sample app under RD Web Access. Running locally doesn't produce the distortion. Do you have any idea why this could be the case, and why there should be a difference?Thanks.
I am curious if this can occur in our 18.2 version before we added high dpi support. You may download from the link below and temporarily change your project to use this version to see if the issue persists.
https://filetransfer.infragistics.com/public.php?service=files&t=bed5e8240352ee5ff7c63125536b046a
Yes, looks to have the same corruption with 18.2 under RD Web.
Would you be able to share a remote desktop that reproduces the behavior? I cannot reproduce this with the sample you provided on my Windows 10 work machine or a Windows 11 remote desktop environment with the first mentioned version of 22.1.30 I also tried the Microsoft Windows Simulator.