Ensuring Innovation with User Experience Design Kevin Richardson, Ph.D. / Thu, Sep 5, 2013 The Innovation Problem Business tends to believe that innovation means “one big idea”. It also tends to believe that innovation erupts from the minds of a chosen few “creative” individuals. And finally...
Are You Design-Driven? Probably Not. Kevin Richardson, Ph.D. / Fri, Jan 18, 2013 The phrase “design-driven” seems to be used a lot these days. From design blogs to books on building corporate culture to marketing campaigns, everyone either thinks they are “design-driven” or need to...
Dyson Air Blade & Thorough Design Tobias Komischke / Thu, Sep 13, 2012 When I was in college many moons ago, our prof would take us to everyday machines like copy machines, vending machines, elevators, etc. for an ad-hoc design evaluation. Every time I see one of those Dyson...
Remote usability testing: preparing for the worst-case scenario Miao Wang / Fri, Aug 31, 2012 One project I’ve been working on lately has involved a remote usability testing session that accommodates all the challenging resources: multiple channels (live screen tracking + audio recording + a test...
More proof that UX matters Marshal Datkowitz / Thu, Jun 21, 2012 I found this article in the New York Times that highlights the detrimental effect of bad user interfaces on the user experience and as a consequence on the rating of Ford. Executive summary: • In...