Hi,
When i am click on the NetAdvantage for .NET Complete Bundle link in "My Keys & Downloads" to download it, First it says "Thank you for downloading" and then the download doesn't start instead it gives an error "Internet Explorer cannot display the webpage". I have tried in Firefox and Chrome and am getting the same problem. Can i get a working link?
Thanks,
Raja.
Hi cadcame,In order to facilitate further investigation of this issue, please provide a traceroute that we can review for clues as to why this download may be failing.To initiate the traceroute, access the command prompt and enter “tracert dl.infragistics.com”, a please provide the results of this process to this thread.If you have any questions in the meantime, please let me know.Sincerely,Chris KDeveloper Support EngineerInfragistics, Inc.www.infragistics.com/support
Hi Chris,
I am attaching the trace for dl.infragistics.com
C:\>tracert dl.infragistics.comTracing route to infragisti.hs.llnwd.net [117.121.250.3]over a maximum of 30 hops: 1 14 ms 3 ms 2 ms 182.73.71.153 2 17 ms 14 ms 14 ms 182.73.75.105 3 17 ms 16 ms 13 ms 203.101.100.214 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.
This is the result i got. I am able to download Service Releases for 2011 Vol 1 directly but not the complete bundle for 2012 Vol 1. I am also checking if there is a problem in my end.
Raja
Hi cadcame,
In the meantime as this issue is being addressed, please let me know what version of NetAdvantage you are trying to download as it may be necessary to provide a discrete download link while this process is completed.
Sincerely,Chris KDeveloper Support EngineerInfragistics, Inc.www.infragistics.com/support
I am having a similar issue.
Gustavo, I am currently helping you debug this through a private case: CAS-195159-K9G9N0. I believe the issue may be specific to you as the download is working for me and others at the moment.
Finally it downloaded. Thanks.