How Do You Research Something That Doesn’t Yet Exist? Jim Ross / Wed, Mar 1, 2017 I once was in a project-scoping meeting for a client who wanted to create next generation banking products and services. Since these were new ideas, they assumed that the customers didn’t exist yet. We...
Put User Research Knowledge Where It Belongs Jim Ross / Fri, Jan 6, 2017 Imagine conducting extensive user research. You reveal extremely interesting information and present it to your client and the project team. They seem intrigued and appreciate learning about the users...
Design, Usability and Testing the User Experience Kevin Richardson, Ph.D. / Wed, Apr 20, 2016 Members of the Infragistics design community have been invited to speak at the 3rd annual Testing UY conference on April 26-27 in Montevideo, Uruguay. Martín Loskin , UX Architect, Claudia Badell...
5W+H = Knowledge to Design an Excellent User Experience Jim Ross / Mon, Jun 29, 2015 You may have heard that to design a good user experience you first need to understand the users and their needs, but what exactly do you need to know? It comes down to five W and one H question – Who...