Ensuring Innovation with User Experience Design Kevin Richardson, Ph.D. / Thu, Sep 5, 2013 The Innovation Problem Business tends to believe that innovation means “one big idea”. It also tends to believe that innovation erupts from the minds of a chosen few “creative” individuals. And finally...
More proof that UX matters Marshal Datkowitz / Thu, Jun 21, 2012 I found this article in the New York Times that highlights the detrimental effect of bad user interfaces on the user experience and as a consequence on the rating of Ford. Executive summary: • In...